Poland has established itself as a major destination for business services investments, ranking as the sixth largest economy in the European Union. The country's appeal stems from strong economic fundamentals, skilled workforce availability, and attractive financial incentives, according to the "Delivered from Poland" report by JLL Poland, Hays Poland, ALTO and the Polish Investment and Trade Agency.
Poland's GDP per capita is currently 40% higher than it would be without EU membership, with the country's GDP tripling over the past 20 years since joining the bloc in 2004. The economy has grown steadily, outpacing many European nations, supported by a well-educated workforce, mature digital economy, and favorable investment incentives.
"Polish specialists are known for their language skills, ability to adapt to new technologies and innovative thinking. Years of cooperation with Western companies have given them deep understanding of international business practices," says Radosław Pituch, Manager in the Investment Department at PAIH.
The business services sector continues expanding, with 55 new centers established in 2024 and 6 more in Q1 2025, creating approximately 5,400 jobs. The industry now employs over 480,000 people across more than 2,000 centers, contributing an estimated 5.7% to Poland's GDP. Warsaw and Krakow remain leading locations, though other cities are gaining prominence.
Poland offers competitive investment incentives, with large enterprises eligible for support up to 50% of investment costs. The country provides some of the most attractive R&D tax incentives among OECD countries. "The Polish incentive system offers variety, allowing each investor to find suitable support with clear procedures and institutional backing," comments Iwona Chojnowska-Haponik, Business Location Consulting Director at JLL.
