Omnichannel growth to drive retail transformation going into 2026

05
Nov
2025
News - Omnichannel growth to drive retail transformation going into 2026 #Colliers #EMEA #Gen Z #Niccolò Suardi #retail #Uwe Vosse

by Property Forum | Report

Colliers has released a new report showing how retail markets worldwide are adapting to transformation through the convergence of physical and online retail, growing Gen Z influence, and value-conscious consumer behaviour.


Despite geopolitical tensions and economic uncertainty, long-term retail growth continues through urbanisation, tourism, and technology adoption. Asia Pacific leads with 5% real retail spending growth, while Europe, the US and Canada show 2-3% gains. Latin America, flat in 2025, is forecast to rebound to 6% growth in 2026.

"Retail is no longer about choosing between online and in-store – it's about creating seamless, omnichannel experiences that meet consumers where they are," said Niccolò Suardi, Co-Head of the EMEA Retail Practice Group. "Our findings show that retailers who embrace integration and innovation are best positioned to thrive in this evolving landscape."

Key trends include omnichannel integration across all regions, with APAC leading innovation while mature markets like the US refine their physical-digital balance. Gen Z's demand for digital engagement and brand authenticity is reshaping retail globally. Over 80% of consumers express concern about personal finances, with inflation driving price sensitivity, particularly in Latin America (92%) and the US (88%).

In Europe, Middle East & Africa, the region faces cautious consumer sentiment and luxury fatigue, but omnichannel formats remain resilient with stable rents expected across high streets and shopping centres. "Despite headwinds, EMEA's retail sector is showing resilience, particularly in markets where omnichannel strategies are well executed," said Uwe Vosse, Co-Head of the EMEA Retail Practice Group.




Latest news


New leases

  • mBank, the digital banking company in Poland, has decided to relocate its largest corporate branch in Lower Silesia to the Infinity office building in Wrocław. The company will occupy nearly 1,300 sqm on the fourth floor of the building. The tenant will move into the development owned by Avestus Real Estate and Alchemy Properties in January 2027.
  • GSP Global Solutions Provider has further expanded its cooperation with CTP by leasing an additional nearly 7,000 sqm in CTPark Budapest Vecsés on a long-term basis.
  • Lighting solutions provider Luxiona has secured 430 sqm of office space at the Warsaw-based Greenwings Offices complex. The site will serve as the company's Polish HQ and a dedicated showroom for its lighting range. Axi Immo represented the tenant in the transaction.

New appointments

  • Krzysztof Wróblewski (MRICS) has been named Head of Portfolio Management CEE at Peakside Capital Advisors, responsible for overseeing investments and managing the real estate portfolio. He succeeds Christopher Smith in this role.
  • Garbe Industrial is reorganising its senior leadership team. CEO Christopher Garbe will now focus on strategic orientation and international activities. Jan Philipp Daun assumes leadership of the Development division alongside his existing Investment and Joint Venture responsibilities. Andrea Agrusow expands her remit to include Portfolio Management while retaining control of Commercial and Real Estate Management. Additionally, Michael Marcinek and Maik Zeranski will now jointly head the restructured Development unit as Management Board Members, succeeding Adrian Zellner.
  • CPI Property Group is strengthening its leasing structure with the appointment of Agnieszka Baczyńska as Head of Leasing. In her new role, she will be responsible for shaping and executing the leasing strategy across the group’s office and retail portfolio in Poland. At the same time, Izabela Potrykus has been appointed Leasing Office Director. Baczyńska brings more than 20 years of experience in the commercial real estate market. Prior to joining CPI Property Group in 2022, she served as International Leasing Director at Neinver Polska.


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