Omnichannel growth to drive retail transformation going into 2026

05
Nov
2025
News - Omnichannel growth to drive retail transformation going into 2026 #Colliers #EMEA #Gen Z #Niccolò Suardi #retail #Uwe Vosse

by Property Forum | Report

Colliers has released a new report showing how retail markets worldwide are adapting to transformation through the convergence of physical and online retail, growing Gen Z influence, and value-conscious consumer behaviour.


Despite geopolitical tensions and economic uncertainty, long-term retail growth continues through urbanisation, tourism, and technology adoption. Asia Pacific leads with 5% real retail spending growth, while Europe, the US and Canada show 2-3% gains. Latin America, flat in 2025, is forecast to rebound to 6% growth in 2026.

"Retail is no longer about choosing between online and in-store – it's about creating seamless, omnichannel experiences that meet consumers where they are," said Niccolò Suardi, Co-Head of the EMEA Retail Practice Group. "Our findings show that retailers who embrace integration and innovation are best positioned to thrive in this evolving landscape."

Key trends include omnichannel integration across all regions, with APAC leading innovation while mature markets like the US refine their physical-digital balance. Gen Z's demand for digital engagement and brand authenticity is reshaping retail globally. Over 80% of consumers express concern about personal finances, with inflation driving price sensitivity, particularly in Latin America (92%) and the US (88%).

In Europe, Middle East & Africa, the region faces cautious consumer sentiment and luxury fatigue, but omnichannel formats remain resilient with stable rents expected across high streets and shopping centres. "Despite headwinds, EMEA's retail sector is showing resilience, particularly in markets where omnichannel strategies are well executed," said Uwe Vosse, Co-Head of the EMEA Retail Practice Group.




Latest news


New leases

  • Golden Star Estate has secured two ground-floor tenants at its Warsaw-based Konstruktorska Business Center. 5 SENSES has signed as the new canteen operator, occupying 560 sqm of ground-floor retail space. Concurrently, CONTRACT Meble Biurowe has extended its commitment to the property. The firm, which has operated a publicly accessible showroom at the site since 2021, renewed its lease for 350 sqm on the ground floor.
  • American retailer GAP entered the Romanian market at Fashion House Militari, followed by the launch of an Italian Stefanel store at Fashion House Pallady, with a further Stefanel location scheduled to open shortly in Militari.
  • Primark will launch its first retail location in Craiova in early June. The 3,185 sqm store will be situated within ElectroPutere Mall and marks the retailer’s fifth unit in Romania.

New appointments

  • Avison Young has strengthened its Polish leadership with three senior promotions. Patryk Błach ascends to Associate Director within the Investment Advisory Department. Kamil Głowienka has been named Senior Project Manager. Furthermore, Katarzyna Uzar becomes a Valuation and Innovation Specialist, tasked with integrating technological solutions and coordinating global departmental projects.
  • Katarzyna Myjak has joined Axi Immo as Senior Business Advisory Manager, tasked with strengthening the company’s Industrial & Logistics business line.
  • Czech investment group SCF has expanded its team by appointing Jan Simandl as Senior Leasing Team Leader. In this role, Simandl will oversee leasing activities across the company’s commercial property portfolio. He previously worked for CPI Property Group and CBRE.


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