AI behind the curtain: Quietly revolutionising real estate operations

26
May
2025
News Article AI Czech Republic digitisation interview real estate Singu

by Property Forum | Interview

With over two decades of experience in commercial real estate, Petr Machula has witnessed—and helped shape—the industry's transformation from analogue chaos to digital sophistication. Now spearheading business development at SINGU, a leading CAFM platform, Machula reveals how cutting-edge AI, ESG integration, and deep user insight are redefining facility management. In this interview, he shares how SINGU is not just keeping up with the times but setting the pace for the future of operational real estate across Central and Eastern Europe.


Petr will be a speaker at this week's Prague Property Forum 2025. He'll join a panel discussion focusing on finding the right investment opportunities.

You have been operating in the commercial property market for over 20 years. How has the sector evolved during that time? Still ‘emerging’ or already ‘mature’?

The transformation has been remarkable. In the late 1990s, real estate was still establishing the basic frameworks of modern commercial real estate. Processes were manual. Investor confidence was cautious. Standards varied widely.

Today, we are part of a fully integrated European market. The level of sophistication, transparency, and digitalisation has improved dramatically. Office, retail, and logistics sectors have matured. Institutional capital is well established. ESG, tenant experience, and data-driven decision-making are now standard themes throughout commercial real estate.

Is it mature? Yes, by global benchmarks. Due to the complexities of operational real estate in large portfolios, there are still inefficient workflows and manual processes. But like any dynamic market, it is also evolving. The shift to sustainability, AI, and smart technologies opens a new frontier. That is where I believe real progress will come next.

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Latest news


New leases

  • M Hospital is inaugurating a new imaging centre at Bucharest-based AFI Cotroceni Mall. The company also operates a similar centre in Veranda Mall.
  • Impact Developer & Contractor has announced the opening of a new Pepco store at Greenfield Plaza, the commercial centre of the Greenfield Băneasa residential district in Bucharest.
  • Iulius Mall Suceava has attracted a raft of new tenants. LPP will inaugurate a 2,000 sqm Reserved store in October. German retailer New Yorker will open a 1,400 sqm unit, while TEDi discounter will open a 900 sqm store in the project owned by Iulius.

New appointments

  • At the beginning of September, Ewa Ciołek and Piotr Meleszko were promoted to Senior Leasing Manager. MLP Group, recognising the internal competencies and achievements of its team, emphasises the importance of further improving the efficiency of its leasing operations, which are key to the company's dynamic growth.
  • Avison Young's Investment Advisory team in Poland has welcomed a new member, Katarzyna Sielewicz, who takes the role of Senior Consultant. Katarzyna holds a master’s degree in Finance from the Stockholm University School of Business and completed an exchange semester at Cass Business School in London. She gained international real estate experience working with the global Research and Strategic Advisory team at Cushman & Wakefield (formerly DTZ) in London.
  • Activ Property Services has announced the appointment of Ionuț Grigoraș as Partner in the industrial department. With more than 14 years of experience in the real estate sector, Grigoraș has worked with leading companies such as CTP, WDP, VLParks România, Logicor, P3, MDO, and MLP Group.


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