BPOs and SSCs continue to dominate Poland's office markets

04
Apr
2019
News - BPOs and SSCs continue to dominate Poland's office markets #BPO #JLL #labour #office #Poland #report #SSC

by Property Forum | Office

Companies from the BPO/SSC industry in Kraków and the Tri-City recorded the highest share for demand in the office sector. JLL summarized the activities of companies from the business services sector on the major office markets in Poland.


“Last year, tenants representing the business services sector leased approx. 380,000 sqm, which represents a quarter of overall demand in major cities, and over 50 per cent of office space demand in the largest metropolitan areas outside Warsaw”, reports Mateusz Polkowski, Head of Research and Consulting at JLL.
 
It is a very similar result to the one registered in 2017, illustrating the important role companies from the business services sector play on both the office market and the Polish economy.
 
“It is worth paying attention not just to the way companies from the BPO/SSC industry support the growth of the office sector in Poland, but also - how they are changing its quality. Tenants from the business services industry look for sustainable, state-of-the-art office space that would offer an interesting design and be equipped with the latest technological solutions, which in turn, translates into an increased supply of such spaces. Therefore, we can compete with the biggest Western European markets in terms of the quality of services offered”, comments Anna Młyniec, Head of Office Agency and Tenant Representation at JLL.
 
According to data from JLL, the highest share in office space leased in 2018 was recorded in Kraków - 64% (more than 130,000 sqm in the form of lease agreements). The Tri-City, with 57% (nearly 50 000 sqm) took second place, followed by Wrocław with 52% (more than 80,000 sqm), where 2018's two biggest lease agreements were signed. In Warsaw, only 5% of the total demand was attributed to the business services sector.
 
The largest lease agreements were concluded by companies such as IBM (approx. 18,000 sqm, Wojdyła Business Park Wrocław), Nokia 16,000 sqm (Green Towers, also Wrocław). The third largest transaction was finalized in the Enterprise Park complex in Kraków, where Aptiv decided to renew and expand its space to 15,000 sqm.



Latest news


New leases

  • Nowy Styl, a European leader in office furniture solutions, has signed a lease extension at the Oxygen Park office complex. The tenant occupies approximately 550 sqm within the project.
  • iLogic, an official distributor of Delphi Tools, has leased 3,400 sqm of modern space at MLP Wrocław. This transaction completes the commercialisation of the 66,000 sqm warehouse complex. BNP Paribas Real Estate Poland supported the tenant during the negotiation and lease agreement process.
  • The Chief Inspectorate for Environmental Protection has leased 4,600 sqm of office space in the refurbished HOP building, part of the Syrena Real Estate portfolio, in Warsaw. The company has been operating from its new address since January 2026.

New appointments

  • NEPI Rockcastle has nominated Zelda Roscherr as an Independent Non-Executive Director. Roscherr will stand for election at the Annual General Meeting (AGM) in May 2026. André van der Veer, currently an Independent Non-Executive Director, will retire at the conclusion of the AGM and will not seek re-election.
  • Panattoni has promoted Nick Cripps to the position of Head of International Capital Markets for Europe, the UK, the Middle East, and India. Based in London, Cripps is tasked with leading the firm’s global capital markets strategy across 18 diverse markets. He joined Panattoni five years ago as Head of UK Capital Markets.
  • PSN has expanded its acquisitions team with the arrival of Martin Šrytr as Business Development Manager. Most recently, he served as Real Estate Expansion Manager at Twistcafe Group, supporting the company’s EMEA growth. His previous experience includes consulting at Cushman & Wakefield, advisory roles at Prochazka & Partners, and management positions within IWG.


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