News Article BPO JLL labour office Poland report SSC
by Property Forum | Office

Companies from the BPO/SSC industry in Kraków and the Tri-City recorded the highest share for demand in the office sector. JLL summarized the activities of companies from the business services sector on the major office markets in Poland.

“Last year, tenants representing the business services sector leased approx. 380,000 sqm, which represents a quarter of overall demand in major cities, and over 50 per cent of office space demand in the largest metropolitan areas outside Warsaw”, reports Mateusz Polkowski, Head of Research and Consulting at JLL.
It is a very similar result to the one registered in 2017, illustrating the important role companies from the business services sector play on both the office market and the Polish economy.
“It is worth paying attention not just to the way companies from the BPO/SSC industry support the growth of the office sector in Poland, but also - how they are changing its quality. Tenants from the business services industry look for sustainable, state-of-the-art office space that would offer an interesting design and be equipped with the latest technological solutions, which in turn, translates into an increased supply of such spaces. Therefore, we can compete with the biggest Western European markets in terms of the quality of services offered”, comments Anna Młyniec, Head of Office Agency and Tenant Representation at JLL.
According to data from JLL, the highest share in office space leased in 2018 was recorded in Kraków - 64% (more than 130,000 sqm in the form of lease agreements). The Tri-City, with 57% (nearly 50 000 sqm) took second place, followed by Wrocław with 52% (more than 80,000 sqm), where 2018's two biggest lease agreements were signed. In Warsaw, only 5% of the total demand was attributed to the business services sector.
The largest lease agreements were concluded by companies such as IBM (approx. 18,000 sqm, Wojdyła Business Park Wrocław), Nokia 16,000 sqm (Green Towers, also Wrocław). The third largest transaction was finalized in the Enterprise Park complex in Kraków, where Aptiv decided to renew and expand its space to 15,000 sqm.