Żabka bets on personalised shopping experience

11
Aug
2022
News - Żabka bets on personalised shopping experience #interview #Poland #retail #Żabka

by Michał Poręcki | Interview

Andrzej Potyra, Head of Żabka Property Fund has talked to Property Forum about his investment strategies and recent developments, both retail and warehouse ones.


Żabka Polska is a Polish chain of convenience stores with more than 8,500 stores across Poland. Żabka's portfolio includes various store formats, including, among others, a vending machine in one of the private hospitals in Warsaw. The chain also operates seasonal stores, with 90 outlets in tourist destinations during vacations. Żabka`s offer is complemented by unmanned autonomous stores, with 50 Żabka Nano outlets in operation, making the retailer the largest autonomous store chain in Europe.

Żabka has been buying up property almost wholesale recently to make it available to its franchisees. Why this change?

We are developing opportunities to work with our company beyond leasing. We are open to the purchase of existing operating retail premises and those planned to be opened on the primary market. Building relationships with developers at the design stage of new developments is important for residents, who will have their Żabka store in the best possible location. From the developer's perspective, it is also an advantage to cooperate with a reliable, predictable, and efficient partner at a very preliminary stage of construction and to have the possibility of setting individual conditions of purchase. Direct cooperation is always more beneficial for both parties. For us as a chain, this also opens up new opportunities - even during the construction phase, we have the possibility of setting individual purchase conditions. The premises, in which we will eventually open a Żabka store, are best adapted to our needs and high standards, such as having a ramp for people with disabilities or being powered by green energy. However, our main model is still the lease of commercial premises and we are interested in this form of cooperation.

Andrzej Potyra

Andrzej Potyra

Head
Żabka Property Fund

Andrzej Potyra is the Head of Żabka Property Fund and also manages the real estate investments of the Żabka Group. Previously, he was an Executive Director at Bank Santander and managed the Structured Finance team in global investment banking. Andrzej has extensive experience in raising finance and managing real estate investment projects, leveraged buyouts, and project finance. During his career, he has advised business owners on M&A and ECM transactions. He started his career at E&Y and KPMG. More »

You also buy undeveloped land. With this in mind, do you intend to carry out 'classic' development activities and develop retail space for your use?

We do not close ourselves off to any form of property use if we assess that it has a high sales potential. Any owner-developer or agent can use our website, where there is a very simple application form for premises or land. The application is registered in our system and is automatically assigned to one of over a dozen field experts. The locations of our stores are a very important element for us to build a competitive advantage, so each location is analyzed in terms of the number of potential customers and turnover. We have created a special team to work on building stores based on modular technology. Combined with our experience, it will standardize and simplify the entire investment process. We are prepared to work with general contractors who will build stores on plots secured by us, or with investors who will construct a store on a plot secured by them and then sell the whole site to us in shell and core built, according to our typical design. We are flexible and, to implement this project effectively, open to various forms of cooperation.

Quite recently you have made your debut as a developer of warehouse space - in cooperation with 7R you are building a huge logistics and distribution centre near Warsaw, with an area of almost 60 thousand square metres, which has already been purchased from you by Macquarie Asset Management. Do you intend to make such investments regularly or was this a one-off?

We have made our debut as a warehouse space investor who understands the dynamics of this market and, at the same time, is able to secure the interests of the tenants by knowing their needs. In this project, the development competence was provided by 7R, which has a great deal of experience in this aspect. In terms of future investments, there is the potential to apply a similar approach, which we do not rule out, although at the moment we are fully focused on completing and commissioning the aforementioned investment in Radzymin. At the same time, Żabka Polska runs its logistics business in 7 other logistics centres, which it leases from various partners and is bound to them by binding contracts.

Żabka Nano and unmanned stores - is this a marketing ornament, market probe, or actually the future of the Polish FMCG market?

Żabka is the European leader in creating modern convenience solutions that meet the needs of modern customers. Our focus is on providing a unique and highly personalised shopping experience, connecting the digital world with the surrounding environment. We are able to open more autonomous stores both in heavily trafficked locations, such as city centres or metro stations, as well as in big-box stores. We are also one of the first in the world to develop a concept that allows people to enter the store using a payment card. We see the huge potential of such solutions, hence the development of the concept and further expansion plans.

Rising double-digit inflation is a problem that cannot be escaped. Could falling consumer spending affect your investment plans in terms of further expansion of your network of outlets?

In our company, we take into account a variety of factors influencing our future growth, and we also have a dedicated team of people analysing business risks. However, we operate in an industry that -  when faced with challenges such as the Covid-19 pandemic - has proven to be the most stable in the market. We are open to different scenarios, but let us remember that Żabka stores are located close to customers, within a few to a few hundred metres. Customers will take this into account when analyzing the cost of travelling to other stores.




Latest news


New leases

  • Golden Star Estate has secured a long-term lease agreement with global technology solutions and consulting provider C&F for nearly 1,900 sqm of office space at the Konstruktorska Business Center. Following the transaction, the property, located in Warsaw’s Mokotów business district, is now almost fully leased. The Polish branch of C&F will officially relocate to the facility at the beginning of 2027.
  • Natland Group has committed to its long-term presence at Prague-based Rohan Business Center through a lease extension covering 2,004 sqm of office space, together with storage facilities and dedicated parking spaces, in a deal brokered by iO Partners.
  • Yareal Polska has expanded the commercial offering at its flagship SOHO mixed-use development in Warsaw’s Praga-Południe district, securing three new lease agreements totaling nearly 500 sqm of ground-floor retail space. The developer has strengthened its tenant roster by signing pet supplies retailer Maxi Zoo, ceramics workshop Alike Pottery Studio, and coffee distributor Unroasted.

New appointments

  • Peakside Capital Advisors has appointed Bogi Gabrovic to advise the board and support its investment and acquisition activities in Poland. Gabrovic brings more than 25 years of CEE real estate experience to the role, having previously held senior executive positions at CTP, Golub & Company, and White Star Real Estate, where she managed transactions exceeding €2 billion.
  • Katarína Brydone, Jana Vlková and Vendula Maršová have been appointed as the first Equity Partners of Colliers’ Czech business. Brydone brings more than 20 years of experience in international real estate. Vlková has more than 25 years of experience in commercial real estate. Maršová, Partner and Head of Valuation and Advisory Services, brings more than 16 years of experience in real estate valuation and advisory.
  • BNP Paribas Real Estate Poland has expanded its Industrial and Logistics Agency team with the appointments of Joanna Choromańska, formerly of JLL, and Bartosz Wilczyński, previously with CBRE. The new hires bring a combined 34 years of experience in sector sales, lease negotiations, and build-to-suit project delivery to support the division's ongoing growth.


Latest news

News - ATAL takes over Trójmiasto's Budner Group in €24 million deal
01
Jul
2026

ATAL takes over Trójmiasto's Budner Group in €24 million deal

by Property Forum
Polish developer ATAL has taken control of the Trójmiasto-based Budner Group. The parties set the transaction value at PLN 100.9 million – the combined price for shares in Budner Group companies and its properties. The transaction also includes the purchase of a plot of land for PLN 30.4 million, to be finalised once all conditions of the preliminary agreement are met. After both transactions are completed, ATAL will gain the opportunity to carry out new development projects in Trójmiasto covering around 70,000 sqm.
Read more >
News - Cavatina's Cavare to become PRS operator in Katowice
01
Jul
2026

Cavatina's Cavare to become PRS operator in Katowice

by Property Forum
Cavare – a developer specialising in institutional rental projects and part of the Cavatina Group – is entering the role of a standalone PRS property operator for the first time. At ul. Jankego 15 in Katowice, it is opening a leasing office and starting commercialisation of a complex of 164 flats, marking a new stage in its strategy.
Read more >
News - CTP lands Saint-Gobain at Czech auto-glass logistics hub
01
Jul
2026

CTP lands Saint-Gobain at Czech auto-glass logistics hub

by Property Forum
CTP has expanded CTPark Česká Lípa in the Czech Republic with a new 11,500 sqm facility for auto glass maker Saint-Gobain's Sekurit Service. The site will serve as a European distribution hub, supporting the delivery of replacement glass to Saint-Gobain distribution centres across the continent. The centre will package finished products and dispatch them to warehouses in individual European countries, cutting supply times and improving the efficiency of moving goods between the factory and final distribution.
Read more >


Property Forum ABOUT US

Property Forum is a leading event hub in the CEE real estate industry with over 10 years of experience. We organise conferences, business breakfasts and workshops focused on real estate, in London, Vienna, Warsaw, Budapest, Bucharest, Bratislava, Prague, Zagreb and Sofia, amongst other locations.
Please send press releases to
newsdesk AT property-forum DOT eu
MORE >

CONTACT

NEWSLETTER

 

Property Forum © 2017 – 2026 | Terms & conditions | Privacy policy